Active and Retired Military Members Can Get $250 off All Full Roof Replacements!
Roof Replacements and Insurance Claims
As a homeowner, it’s essential to know what steps to take when suspecting weather-related roof damage. At Castle Exteriors LLC, we understand the importance of promptly addressing these concerns. If you encounter wind or hail damage to your roof, filing an insurance claim should be your first course of action.
Insurance companies treat roofing claims with utmost seriousness. To prevent further damage to the interior of your home, they typically schedule a roof inspection within 24 to 48 hours after you report the issue. During this inspection, the insurance adjuster will assess your roof for hail or wind damage. Based on the extent of the damage, they will determine whether to approve or deny the roof replacement.
Once your roof has been approved for replacement, the insurance adjuster will provide an estimate and issue the first insurance check. It’s crucial to note that this payment should be used by the roofing company to purchase the necessary materials. At Castle Exteriors LLC, we work closely with you to ensure a seamless process. We help you choose the right materials and guide you through the entire project.
After completing the roof replacement, our team will provide you with a Form of Completion and a Final Invoice. We will promptly send these documents to your insurance company. Once the insurer receives them, they will release the recoverable depreciation. It’s important to understand that any balance allocated by the insurance company for the roof replacement belongs to the roofing company.
As a responsible roofing company, we want to educate homeowners about potential pitfalls. We have unfortunately encountered situations where homeowners, after receiving the initial insurance payment, seek multiple roofing quotes from different companies. Their intention is to retain some of the insurance funds and choose the cheapest quote. However, this practice is considered insurance fraud and can result in penalties.
At Castle Exteriors LLC, we prioritize transparency and ethical conduct. We ensure that all funds provided by your insurance company are appropriately allocated for the replacement. We take pride in maintaining a strong reputation in the industry and adhering to all legal and ethical standards.
If you reside in the Wake and Durham Counties and suspect hail or wind damage to your roof, rely on Castle Exteriors LLC. With decades of experience in the roofing business, we are a reputable and trusted roofing company. Our highly trained professionals will promptly inspect your roof for any weather-related damages and provide you with accurate assessments.
When you choose Castle Exteriors LLC, we handle the entire insurance claim process on your behalf. We communicate directly with your insurance company, easing the stress and headache associated with claims.
Trust Castle Exteriors LLC for your roof replacements and insurance claims. Contact us today to schedule a roof inspection and experience our exceptional service firsthand.